Infrastructure that works

Request a quote →Specifications ↓

Dedicated and virtual servers, operated in our data centres — location selectable. Provisioned, patched and monitored 24/7 — by a team that owns the entire stack.

DATA CENTRETier II - III+
POWER SLA> 99.682 %
RESPONSE< 15 min
01 — WHAT IS INCLUDED

Managed in the full sense.

The building blocks you can rely on. No checklist features — just what makes the difference.

F / 01

Multiple data centres

Managed servers from our data centres — location selectable. Redundant power supply, N+1 cooling, BSI-compliant access control.

DE · BHV
F / 02

24/7 Monitoring

Proactive monitoring of load, availability, I/O, network and security events. We intervene on anomalies — often before you notice.

NOC · 24/7
F / 03

Patch Management

Regular security updates for Linux and Windows systems, tested in staging, coordinated in maintenance windows — transparently documented.

Auto · Managed
F / 04

Backup & Restore

Daily backups with 30-day retention, encrypted and geo-redundant. Restore tests are part of normal operations — not the exception.

3-2-1
F / 05

DDoS Protection

Volumetric protection at the network level, included in every plan. Detection and mitigation run automatically over our own carrier backbone.

L3/L4 · Inklusive
F / 06

Dedicated Contact

A technician who knows your environment — no ticket carousel. By phone, email or your preferred channel.

Named Contact
02 — HARDWARE

Specifications.

Current server hardware designed for longevity and energy efficiency. Custom configurations on request — from single socket to multi-GPU.

CPU
AMD EPYC · Intel Xeon up to 128 cores
Memory
32 GB – 2 TB DDR5 ECC
Storage
NVMe · SSD · HDD depending on configuration
Network
1 / 10 / 25 GbE redundant, carrier-diverse
Traffic
Unlimited fair use, via fibranode Connect Backbone
IP Addresses
IPv4 & IPv6 /64 subnet included
Operating System
Debian · Ubuntu · Windows Server further on request
Management
IPMI out-of-band included
03 — SERVICE LEVEL

Three lines, one responsibility.

All plans include hardware, monitoring and base operations — the difference lies in response times, depth of care and compliance level.

T / 01 · BASE

Managed.

For workloads with standard requirements. Maintenance in standard windows, support during business hours.

  • Proactive monitoring
  • Patches in maintenance windows
  • Daily backup · 14 days
  • Response < 4 h (Mon–Fri)
  • Ticket & email support
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RECOMMENDEDT / 02 · PRO

Managed+.

For production systems with clear SLAs. 24/7 care, dedicated technician, extended backup concept.

  • Everything in BASE
  • 24/7 monitoring & response
  • Backup · 30 days · geo-redundant
  • Response < 15 min
  • Named Technical Contact
  • Quarterly review
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T / 03 · ENT

Enterprise.

For regulated environments and critical infrastructure. Custom SLAs, compliance support, redundancy concepts.

  • Everything in PRO
  • Custom SLAs tailored to you
  • Multi-site / failover
  • ISO 27001-compliant operations
  • Quarterly Business Review
  • Change Advisory Board
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04 — FREQUENTLY ASKED QUESTIONS

What you wanted to know.

Short and honest. If your question is not here: just call us or write us an email.

Q / 01How does Managed Server differ from Cloud?+
Managed Server is dedicated physical hardware with full resource access — no noisy-neighbour effects, predictable performance, no cosmic billing surprises. Cloud-like flexibility is available via Private Cloud add-ons on request.
Q / 02Where are the servers located?+
In our data centres — location selectable. Operations and accountability remain in Europe.
Q / 03How quickly can provisioning be done?+
Standard configurations are ready within 24 hours. Custom hardware builds typically within 5–10 business days — we confirm binding dates with order confirmation.
Q / 04What happens during an incident?+
Our NOC usually detects anomalies before the customer does. On PRO and ENT plans a technician responds within 15 minutes. Post-mortems are documented transparently — including preventive measures.
Q / 05Contract duration and cancellation?+
Standard is 36 months with monthly billing. Shorter terms on request. Cancellation at end of term with 3 months notice — with automatic renewal for 12 months.
Q / 06How does migration of existing systems work?+
We plan the migration with you — inventory, target architecture, test rollout, cutover. Typically without downtime. Migration effort is included in the quote or billed by time depending on scope.
05 — Let's talk

Ready for hardware, that works?

Tell us what you want to run. We come back with a concrete proposal — no sales theatre.

Request a quote →+49 471 90092 0